"e"lectronics products - Dell or Amazon !!!
Whenever I plan to buy an electronics item after looking at all other opportunities like e-bay(could have left e-bay aside as these guys are primarily resellers and work on a marketplace model), best buy, deals4all, circuit city, buy and several other online vendors my gut insists me to keep going back to Dell or Amazon (Not considering the one time opportunities available with vendors like woot , dealcatcher etc). I wonder if this is something to do with just me or it happens with others as well. I am sure and the numbers can talk that all the former set of online vendors that I mentioned too have loyal customers and they have been pioneers in doing a several strategies that has wooed people to them. But even then why is it that Kotler's and Drucker's of the marketing world just don't have too many words for these other vendors. I can cite some reasons for the same : The brand built for over ( at least ) a decade A strong focus on customer satisfaction and customer re...